ANALISIS PENERAPAN RISK MANAGEMENT PADA DIREKTORAT PENGAWASAN BARANG BEREDAR DAN JASA KEMENTERIAN PERDAGANGAN

NAMARUBESSY, ELEN ASTUTY (2025) ANALISIS PENERAPAN RISK MANAGEMENT PADA DIREKTORAT PENGAWASAN BARANG BEREDAR DAN JASA KEMENTERIAN PERDAGANGAN. S2 thesis, Universitas Kristen Indonesia.

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Abstract

Penelitian ini bertujuan untuk menganalisis penerapan manajemen risiko dalam mendukung efektivitas pengawasan barang beredar dan jasa pada Direktorat Pengawasan Barang Beredar dan Jasa (Dit. PBBJ) Kementerian Perdagangan. Kompleksitas dinamika perdagangan dan perkembangan teknologi digital menuntut transformasi pengawasan dari metode konvensional menuju pendekatan yang sistematis dan berbasis risiko. Penelitian ini menggunakan pendekatan kualitatif dengan metode studi kasus. Data dikumpulkan melalui wawancara mendalam, observasi, dan studi dokumen terhadap regulasi serta laporan pengawasan. Analisis data dilakukan secara tematik melalui proses pengkodean (coding) dengan mengacu pada kerangka ISO 31000 dan Peraturan Menteri Perdagangan Nomor 6 Tahun 2020. Hasil penelitian menunjukkan bahwa penerapan manajemen risiko di Direktorat PBBJ saat ini masih bersifat parsial. Meskipun tahapan identifikasi, analisis, dan mitigasi telah dilakukan melalui instrumen Risk Register dan Risk Based Inspection, namun prosesnya masih didominasi oleh pemenuhan aspek administratif. Kendala utama yang ditemukan meliputi keterbatasan anggaran operasional, validasi data yang belum optimal, serta sistem informasi (INAMS) yang belum terintegrasi secara real-time. Strategi optimalisasi yang diperlukan difokuskan pada pembangunan Risk Information System (RIS) dan penguatan budaya risiko (risk culture) di seluruh lini organisasi. Penelitian ini menyimpulkan bahwa meskipun manajemen risiko berkontribusi positif dalam penetapan prioritas pengawasan, efektivitasnya belum maksimal karena adanya fragmentasi data dan keterbatasan kompetensi analisis kuantitatif SDM. Diperlukan konsistensi implementasi dan penguatan sistem informasi terpadu untuk mencapai tingkat kematangan manajemen risiko yang lebih tinggi. Kata kunci: Manajemen Risiko, Pengawasan Barang dan Jasa, ISO 31000, Risk Based Inspection, Penerapan Parsial,INAMS. / This study aims to analyze the implementation of risk management in supporting the effectiveness of goods and services surveillance at the Directorate of Goods and Services Surveillance (Dit. PBBJ), Ministry of Trade. The increasing complexity of trade dynamics and the rapid development of digital technology necessitate a transformation from conventional surveillance methods toward a systematic and risk-based approach. This research employs a qualitative approach with a case study method. Data were collected through in-depth interviews, observations, and documentary studies of regulations and surveillance reports. The data were analyzed thematically through a coding process, referencing the ISO 31000 framework and the Ministry of Trade Regulation Number 6 of 2020. The results indicate that the implementation of risk management at the Directorate of PBBJ is currently still partial. Although the stages of risk identification, analysis, and mitigation have been conducted through Risk Register instruments and Risk-Based Inspection, the process remains dominated by administrative compliance. The primary constraints identified include limited operational budgets, suboptimal data validation, and the lack of real-time integration within the information system (INAMS). Optimization strategies must focus on developing a Risk Information System (RIS) and strengthening the risk culture across all organizational levels. The study concludes that while risk management contributes positively to determining surveillance priorities, its effectiveness has not been maximized due to data fragmentation and limited quantitative analysis competence among human resources. Consistent implementation and the reinforcement of an integrated information system are required to achieve a higher level of risk management maturity. Keywords: Risk Management, Goods and Services Surveillance, ISO 31000, Risk Based Inspection, Partial Implementation.

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