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Siregar, Rospita Adelina and Siregar, Merien Stephanievvv (2018) A review on patient satisfaction level on BPJS participants who come in outpatient room with SERVQUAL method, encourage medical education institution simulate empathy attitude in learning process. In: 5th SEARAME International Conference in Conjunction with WFME Meeting, 2nd JIT Seminars, and 5th IASHE International Conference, 5 - 8 May 2018, Yogyakarta, Indonesia.