The Effect Of e-HRM Practices On The Employees Loyalty In Indonesia Telecom Sector: Mediating Role Of Employee Motivation

Siregar, Edison (2022) The Effect Of e-HRM Practices On The Employees Loyalty In Indonesia Telecom Sector: Mediating Role Of Employee Motivation. International Journal of eBusiness and eGovernment Studies (IJEBEG), 14 (1). pp. 320-343. ISSN 2146 0744

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Abstract

The importance of the Indonesian telecommunications industry to the country's development cannot be overstated. They require qualified workers that are committed and loyal. This study studied the effect of e-HRM activities, including e-training, e-compensation, e-recruitment, and employee motivation, on the development of employee loyalty. The role of motivation as a mediator was also evaluated. The study's research design was cross-sectional. Using simple random sampling, the survey questionnaire collected data from employees of telecom sector enterprises in Indonesia. The questionnaire was constructed based on literature reviews of previous studies. The study's usable response rate was 64.09 percent. The collected data was evaluated using intelligent PLS 3. The study's findings validated the connection between e-recruitment, e-training, e-compensation, motivation, and loyalty. In this study, the mediating effect of motivation is also statistically verified. Policymakers can utilize the findings of the study to build staff retention policies. Keywords: Loyalty: E-HRM, E- Compensation, E-Recruitment, Indonesia

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