Analysis Of Higher Education Operational Risk

Syamsia, Jener David and Mangani, Ktut Silvanita and Tewu, ML Denny (2021) Analysis Of Higher Education Operational Risk. Psychology and Education Journal, 58 (5). pp. 2252-2261. ISSN 1553 6939

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Abstract

This research was conduct at University-X regarding its operational Risk. This study analyzes operational risks resulting from the Foundation's institutional relationship and the University it manages. Specifically, the objectives of this study are (1) to identify undesirable events (KTD) resulting from the governance of the institutional relationship between foundations and University; (2) analyze how substantial Risk from undesired circumstances; and (3) perform mitigation to eliminate or reduce risk opportunities and impacts. The research method used in this research is a qualitative method with data collection techniques of participatory observation, interviews, document studies, and questionnaires. The results showed that there were ten undesirable events, that is: The appointment of lecturers and staff is not according to the procedure; University activities hampered the passive role of the institution; The dismissal of the chancellor of the University is not per the statute; Intervention by the Board of Supervisors; Lack of competence of the human resources director; The appointment of a rector is not per the needs of the campus; Payment policy for tuition fees with an instalment system; Uninterpreted educational and financial procedures; As well as community culture that is not supportive. The risks arising from an undesired event have weighted risks, moderate to very high. Furthermore, undesirable events mitigated according to the opportunities and risk impacts that can be reduced by the conditions available when the research conducted.

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