ANALISIS MANAJEMEN RISIKO DALAM PENGELOLAAN TRAINING CENTER PT XYZ STUDI KASUS : PERUSAHAAN PENERBANGAN DI INDONESIA

FAP, DITA RAHADYAN (2026) ANALISIS MANAJEMEN RISIKO DALAM PENGELOLAAN TRAINING CENTER PT XYZ STUDI KASUS : PERUSAHAAN PENERBANGAN DI INDONESIA. S2 thesis, Universitas Kristen Indonesia.

	Text (Hal_Judul_Daftar_Isi_Abstrak) HalJudulDaftarIsiAbstrak.pdf Available under License Creative Commons Attribution Non-commercial Share Alike. Download (2MB)
	Text (BAB_I) BABI.pdf Available under License Creative Commons Attribution Non-commercial Share Alike. Download (456kB)
	Text (BAB_II) BABII.pdf Available under License Creative Commons Attribution Non-commercial Share Alike. Download (354kB)
	Text (BAB_III) BABIII.pdf Restricted to Registered users only Available under License Creative Commons Attribution Non-commercial Share Alike. Download (161kB)
	Text (BAB_IV) BABIV.pdf Restricted to Registered users only Available under License Creative Commons Attribution Non-commercial Share Alike. Download (1MB)
	Text (BAB_V) BABV.pdf Restricted to Registered users only Available under License Creative Commons Attribution Non-commercial Share Alike. Download (359kB)
	Text (DAFTAR_PUSTAKA) DAFTARPUSTAKA.pdf Available under License Creative Commons Attribution Non-commercial Share Alike. Download (179kB)
	Text (LAMPIRAN) LAMPIRAN.pdf Restricted to Repository staff only Available under License Creative Commons Attribution Non-commercial Share Alike. Download (742kB)

Abstract

Penelitian ini bertujuan untuk menganalisis manajemen risiko dalam pengelolaan pelatihan pada industri penerbangan yang memiliki karakteristik dinamis, kompleks, dan sangat terikat oleh regulasi keselamatan dan keamanan. Dalam konteks ini, kompetensi sumber daya manusia menjadi pilar utama untuk menjamin kualitas layanan dan keberlangsungan operasional. Pandemi Covid-19 yang terjadi secara global pada tahun 2020 memberikan dampak signifikan terhadap kinerja industri penerbangan nasional, termasuk pada aspek pengelolaan SDM. Perubahan kebijakan perusahaan menjadi respons adaptif terhadap kondisi tersebut. Penelitian ini berfokus pada pengelolaan risiko yang mengacu pada Peraturan Menteri BUMN Nomor 02/MBU/03/2023 untuk unit training center di salah satu perusahaan penerbangan yang berlokasi di Jakarta, dengan ruang lingkup terbatas pada pelatihan internal. Proses pengelolaan risiko dianalisis dengan mengacu pada SK-6/DKU.MBU/10/2023 yang mengatur petunjuk teknis manajemen risiko BUMN, mencakup identifikasi, evaluasi, mitigasi, serta mekanisme pelaporan dan monitoring berdasarkan taksonomi risiko portofolio. Dengan menggunakan pendekatan semi kuantitatif dan metode studi kasus, data dikumpulkan melalui wawancara mendalam, observasi, dan dokumentasi, kemudian dianalisis menggunakan teknik analisis tematik. Hasil penelitian menunjukkan bahwa terdapat kombinasi faktor internal (seperti keterbatasan SDM, sarana, dan metode) dan faktor eksternal (seperti regulasi dan kondisi eksternal makro) yang berkontribusi terhadap risiko ketidaktercapaian tujuan pelatihan. Penelitian ini menghasilkan rekomendasi strategis untuk memitigasi risiko-risiko dengan kategori high risk, terutama yang berdampak langsung pada pencapaian objectives dan key results unit pelatihan. Implementasi strategi mitigasi yang tepat diharapkan mampu meningkatkan efektivitas pengelolaan pelatihan dan penguatan kompetensi SDM di industri penerbangan. Kata kunci: Manajemen Risiko, Pelatihan, Industri Penerbangan, Objectives Key Results / This study aims to analyze risk management practices in training management within the aviation industry, which is characterized by dynamic, complex, and highly regulated safety and security requirements. In this context, human resource competence serves as a fundamental pillar to ensure service quality and operational continuity. The global Covid-19 pandemic in 2020 had a significant impact on the performance of the national aviation industry, including human resource management. The resulting shifts in corporate policies reflect adaptive responses to these challenges. This research focuses on risk management practices based on the Regulation of the Ministry of State-Owned Enterprises (SOEs) Number 02/MBU/03/2023, applied to the training center unit of an aviation company located in Jakarta, with a scope limited to internal training. The risk management process is analyzed with reference to SK-6/DKU.MBU/10/2023, which provides technical guidelines for SOE risk management, covering risk identification, evaluation, mitigation, and mechanisms for reporting and monitoring based on portfolio risk taxonomy. Using a qualitative approach and case study method, data were collected through in-depth interviews, observations, and document review, then analyzed using thematic analysis techniques. The findings indicate a combination of internal factors (such as limitations in human resources, facilities, and learning methods) and external factors (such as regulatory requirements and macro-environmental conditions) that contribute to the risk of not achieving training objectives. This study provides strategic recommendations to mitigate high-risk categories, particularly those directly affecting the achievement of the unit’s objectives and key results. Effective implementation of these mitigation strategies is expected to enhance the overall effectiveness of training management and strengthen human resource competence within the aviation industry. Keywords: Risk Management, Training, Aviation Industry, Objectives and Key Results (OKR)

Actions (login required)

View Item