Determinants of Nurse Quality Service in Jakarta Private Hospital

Nadeak, Bernadetha and Sasmoko, (2019) Determinants of Nurse Quality Service in Jakarta Private Hospital. Indian Journal of Public Health Research & Development, 10 (9). pp. 1764-1766.

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Abstract

The quality of hospital services can be seen from the quality of services provided by nurses. This study aims to look at the factors that determine the realization of nurse service quality. The study uses the Neuroresearch method, a mixed method or alternative method used to obtain a truth in the field of social science. Data collection techniques used questionnaire instruments with a Likert Scale ranging from 1-5. Instrument calibration using Orthogonal Iteration with a trial sample of 30 nurses, r-criteria of 0.361. The study population was all nurses in private hospitals in Jakarta with a sampling technique in the form of cluster random sampling, which was chosen by all nurses from UKI, Jakarta, Tebet and Pluit hospitals. The study sample was 300 nurses. The results of the study were nurses who had a very good response to the patients who most determined the Quality of Nurse Service in a private hospital in Jakarta.

Item Type: Article
Subjects: MEDICINE > Nursing > Specialties in nursing
Depositing User: Edi Wibowo
Date Deposited: 03 Apr 2020 09:13
Last Modified: 13 Jul 2020 04:36
URI: http://repository.uki.ac.id/id/eprint/1553

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