Marbun, Mitra Sari (2019) Aktivitas Electronic Public Relations Sebagai Strategi Sosialisasi Program BBBM Satu Harga pada PT Pertamina (Persero). S1 thesis, Universitas Kristen Indonesia.
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Abstract
PT Pertamina (Pertambangan Minyak dan Gas Bumi Negara) adalah perusahaan yang bergerak dalam memproduksi dan mengelola minyak dan gas serta menyediakan kebutuhan bahan bakar dan gas di Indonesia melalui UU No. 8 tahun 1971. Berdasarkan akta notaris Pertamina harus memenuhi bahan bakar minyak yang memang dikonsumsi oleh hajat orang banyak dan digunakan oleh masyarakat Indonesia. Namun sayangnya harga bahan bakar minyak berbeda di daerah 3T (Terdepan, Terluar, Tertinggal), Pemicunya adalah faktor kondisi geografis yang sulit untuk dijangkau sehingga pendistribusian BBM memerlukan waktu berhari-hari. Metode penelitian ini menggunakan teori informasi organisasi sebagai salah satu cara untuk menjelaskan bagaimana organisasi membuat informasi yang membingungkan atau ambigu menjadi masuk akal yang kemudian diterima oleh masyarakat. Melihat kemajuan di bidang komunikasi maka dalam mendukung keberhasilan organisasi memerlukan Electronic Public Relations sebagai strategi sosialisasi program BBM satu harga. Visi dan Misi media sosial Pertamina yaitu menginformasikan dan mengedukasikan masyarakat melalui konten-konten yang ada di media soosial Pertamina sesuai dengan Standar Operating Prosedur (SOP) yaitu memperhatikan aspek safety dan aspek inovasi serta tidak boleh berkaitan dengan isu sara. Strategi yang digunakan Pertamina untuk mensosialisasikan program BBM satu harga yaitu membuat masyarakat sepenarasan mungkin dengan konten sesuai dengan kaidah-kaidah 5W+1H, Aktivasi, dan komunikasi dua arah serta memberikan sisi-sisi humanis. Kata kunci : Electronic Public Relations, Strategi Sosialisasi, Program BBM Satu Harga, PT Pertamina (Persero). / PT Pertamina (State Oil and Gas Mining) is a company engaged in producing and managing oil and gas and providing fuel and gas needs in Indonesia through Law No. 8 of 1971. Based on the notarial deed, Pertamina must fulfill the fuel oil which is consumed by the people's needs and used by the people of Indonesia. But unfortunately the price of fuel is different in the 3T area (front, outermost, left behind), the trigger is a geographical factor that is difficult to reach so that the distribution of fuel takes days. This research method uses organizational information theory as one way to explain how organizations make confusing or ambiguous information into plausibility which is then accepted by the public. Seeing progress in the field of communication in supporting the success of organizations requires Electronic Public Relations as a one-price BBM program socialization strategy. Pertamina's social media vision and mission, namely to inform and educate the public through content in Pertamina's social media in accordance with the Standard Operating Procedure (SOP), which is to pay attention to safety aspects and aspects of innovation and should not be related to sara issues. The strategy used by Pertamina to socialize the one-price BBM program is to make the community as harmonious as possible with content in accordance with the 5W + 1H rules, Activation, and two-way communication and provide the humanist side. Keywords: Electronic Public Relations, Socialization Strategy, One Price BBM.
Item Type: | Thesis (S1) | ||||||||
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Contributors: |
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Subjects: | SOCIAL SCIENCES | ||||||||
Divisions: | FAKULTAS ILMU SOSIAL DAN ILMU POLITIK > Ilmu Komunikasi | ||||||||
Depositing User: | Mr Glenn Simanjuntak | ||||||||
Date Deposited: | 11 Oct 2024 09:01 | ||||||||
Last Modified: | 11 Oct 2024 09:01 | ||||||||
URI: | http://repository.uki.ac.id/id/eprint/15842 |
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